Site map

• Outages
  • Outage Finder
    • Outage Finder map
    • Emergency outages text view
    • Planned outages text view
    • Outage Finder text view
  • Be prepared for outages
    • When power goes out
    • Life support customers
    • How we restore your power
    • Solar power & battery storage safety
    • Electrical generator safety
  • Storms & disasters
    • Keeping safe in severe weather
    • Storms & disaster preparation checklist
    • Getting reconnected after severe weather
    • Financial support & useful emergency links
    • How we prepare for severe weather season
  • Lightning tracker
  • Hot water issues (Cold water)
  • Claims
    • Loss or damage claims
    • Electrical contractor fee claims
    • Insurance letter request
• Safety
  • Working near powerlines
    • Before you dig
    • Exclusion zones & safety laws
    • Safety advice
    • Vehicles with high loads
    • Powerline markers
    • Look up and Live map
  • Safety at home or work
    • Safe entry to your property
    • Shocks & tingles
    • Safety switches & electrical equipment
    • Solar power & battery storage safety
    • Building safely near powerlines
    • Property poles & privately owned powerlines
    • Electrical generator safety
    • Christmas & party lighting
    • Trees & powerlines
  • Incidents & emergencies
    • Power outage safety
    • Report fallen powerlines
    • Keeping safe in severe weather
    • Vehicle accidents & powerlines
    • Surges & spikes
  • Your industry
    • Agriculture
    • Aviation
    • Building & construction
    • Plumbing
    • Trucking
    • Structures & billboards
  • Kids safety
    • School education program
    • Heroes at home
• Manage Your Energy
  • Cashback rewards program
    • PeakSmart air conditioning
    • Request for proposals & EOI
  • Smarter energy
    • Solar PV
    • Electric vehicles (EV)
    • Our network batteries
    • Home batteries
    • Household Energy Management Systems (HEMS)
  • Save money & electricity
    • Home energy resources
    • Business energy resources
    • Agriculture industry
    • Tariffs
    • Power of Choice for customers
  • Managing electricity demand
    • Industry engagement
    • Demand Management Plan
    • Demand Management Innovation Allowance Mechanism
    • Peak demand
    • Managing your power bill
  • Energy concessions
• Our Services
  • Self Service
    • How to register to Self Service
    • Manage notifications
  • Metering
    • Smart meters are a smart move
    • How to read your meter
    • Meter read alerts for dog owners
    • Submit a self-meter read
    • Meter locks
    • Safe entry to your property
    • Metering charges
    • Accessing your metering data
    • Contestable metering
    • Power of Choice for customers
  • Network tariffs & pricing
  • Make a payment
  • Connections
    • Residential & commercial connections
    • Major business connections
    • Unmetered supply & public lighting
    • Property poles & privately owned powerlines
    • Choosing your electricity retailer
    • Property records search
    • Development application referrals
  • Projects & maintenance
    • Major projects
    • RIT-D projects
    • Tree trimming
    • Helicopter patrols
  • Cyber security & scams
• Contractors
  • Document library
    • Standard Work Procedures & technical documents
    • Permits for traffic control and road closures
  • Electrical contractors
    • Queensland Electricity Connection Manual (QECM)
    • Electrical contractor updates
    • Energy Academy
    • Authorised person
    • Price list for Alternative Control Services
    • Making a claim for electrical contractor fees
    • EV charging & connections
  • Solar installers
    • Solar industry updates
    • Small IES connections
    • DER Register
    • Connection essentials
    • Assessment criteria
    • Applications that fail assessment
    • Solar feed-in tariff changes
  • Electrical Partners Portal
    • Register for the Electrical Partners Portal
    • Portal user guides & tips
  • Contractor connections
    • Commercial & residential subdivisions
    • Unmetered supply & public lighting
  • Working with us
    • Contestable work
    • Tenders
  • Facilities access & shared assets
    • Underground facilities
    • Overhead fibre on poles
    • Wireless antennas
    • Public EV chargers
    • CCTV, Smart Sensors & other devices
    • Banners, signs & artwork
    • Accredited Service Provider Ratings
    • Resources & documents
  • Contractor training
  • Power of Choice for contractors
  • Customer requested switching form