Skip to main content
Contact us
    0 results available.
    Animation of an air conditioner with money. PeakSmart. Stay cool. Be rewarded.
    You’re seeing information for
    Greater Queensland
    Not on the right website?
    Go to the Energex website

    PeakSmart air conditioning rewards

    If you're replacing or purchasing a new air-conditioner, help manage peak demand by installing a PeakSmart air-conditioner. You can get cashback when you install a PeakSmart air conditioner OR convert your existing air conditioner to PeakSmart.

    Get up to $400 cashback

    If you’re connected to our network and you install a new PeakSmart air conditioner, or convert an existing air conditioner to PeakSmart, you can apply for cashback of up to $400!

    Residential customers can claim the cashback for up to 5 air conditioners and there is no limit for business customers1. Please note cashback is not available on air conditioners connected to an economy tariff (for example Tariff 33 Economy). The cashback is based on the cooling capacity (measured in kW) of the air conditioner:

    Cooling capacityReward available
    4kW but less than 10kW$200
    10kW or more$400

    Retailers and installers of PeakSmart air conditioning who would like more information or to register to be a part of the program please go to the PeakSmart for retailers & installers web page.

    Eligible PeakSmart areas

    Most residential and business customers are eligible for a PeakSmart cashback. There are some areas where customers are not able to claim a cashback because we aren’t able to send signals to PeakSmart air conditioners (for example some rural, isolated community networks and end of grid areas).

    To confirm your eligibility, go to the Eligible PeakSmart areas map and check that your property is located in a shaded area.

    There are two ways to get cashback

    1. 1 Install a new PeakSmart air conditioner

      If you’re thinking of purchasing a new air conditioner, it makes sense to buy one that’s PeakSmart capable so you can get cashback. PeakSmart air conditioners work just like ordinary air conditioners and most leading brands offer a range of PeakSmart models. Your installer needs to make your air conditioner PeakSmart Active when they install it, OR

    2. 2 Convert your existing air conditioner to PeakSmart

      PeakSmart air conditioners have been around since 2011. So if you installed a new air conditioner in the last five years, it may be a PeakSmart model. If it is contact your local installer so they can come to your home or business to convert it to PeakSmart Active. Some installers may do this for free, provided there aren’t any complications, and be reimbursed through the Incentives program.

    Claim your cashback


    To claim your PeakSmart air-conditioner reward, you will need the following information on hand:

    1. A copy of your air-conditioning receipt
    2. The completed PeakSmart Air Conditioning Installation Form (PDF 104.3 kb)
    3. For businesses only: Tax invoice to claim your reward
    4. Your bank account details (BSB and Account Number). We pay all rewards by EFT.
    Ready to apply for a cashback?
    Start application

    Need more information?

    For more information on PeakSmart air conditioning you can:

    Footnote

    1. In some cases we may apply a limit on the number of claims that can be made.