Life support customers urged to plan for power outages

Last summer, natural disasters left many communities without power for prolonged periods, as cyclones Kirrily and Jasper, along with the Gold Coast tornado, caused widespread damage to the grid.

More than 300,000 homes and businesses were affected, with outages lasting more than two weeks in some areas. Crews had to rebuild the electricity network, including 200kms of downed powerlines, 800 snapped power poles, and 200 broken crossarms.

Area Manager Renee Kath emphasised the importance of preparedness for people dependent on electronic medical equipment.

Be medically ready for storm season outages

"It’s crucial that you develop a comprehensive plan in collaboration with your GP or specialist to address potential extended outages. This should include arrangements for medical assistance if needed," she said.

Ms Kath advised that alternative plans might involve relocating to a friend or family member's home that still has power, investing in battery back-up for medical equipment, or knowing the location of the nearest hospital in an emergency.

"In life-threatening situations, always call the Queensland Ambulance Service at triple zero," she said.

Ms Kath recommended that people in isolated communities invest in a generator capable of powering both medical equipment and refrigeration for medication.

“If you already own a generator, test it now to ensure it is functioning properly, check that you have enough fuel, and only ever run it out outdoors,” she said.

Ms Kath said people should also inform their electricity retailer of their life support status, which will allow the company to contact them during an emergency if required.

Ms Kath concluded with a reminder, "Severe weather events can strike without warning. Don’t delay in preparing for unexpected extended power outages."