North Queensland Floods Update - 9 February

They are aiming to get the lights back on to more customers by tonight, weather and safe access permitting.

Heavy rainfall and localised flooding has cut some local roads and the highway north of Ingham, which could delay progress.  

As at 5am on Sunday 9 February 2025 there are approximately 2,700 customers without supply across north Queensland as a result of the tropical low, severe weather and flooding.

A total of 30,300 customers have been restored (92%) from the total of 33,000 customers impacted during this protracted weather event.

Current power outages are listed on Ergon Energy’s Outage Finder.

We have around 150 crew members supporting the restoration effort from the following depot locations, but access by road and air is challenging in the current conditions: Atherton, Cairns, Cannonvale, Charters Towers, Home Hill, Innisfail, Mackay, Pinnacle, Tully, Townsville.

General Manager Field Delivery Chris Hooper said Ergon was grateful for the community’s patience and support in trying times.

“I think the community can see the devastation and most people are realistic in terms of the constraints we are facing to get the power back on.

“We have thrown everything we could at this restoration effort to get troops and equipment on the ground by air, barge, road and rail.

“Crews are doing the hard yards today, but they are determined to get the lights back on, even in areas that are providing more difficult to access, like Paluma.

“In areas where it will take longer to restore network supply, like Helens Hill, we will be bringing in generation to support customers while repairs are in progress,” Mr Hooper said.

There are some flood-damaged homes that cannot be safely reconnected to the network before they have been inspected and repaired by a licenced electrician.