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Talking Energy

We recognise that the electricity supply and services we offer need to be relevant to your expectations and lifestyle choices.

Having a clear understanding of what your preferences and expectations are and how you use our network will enable us to continue to provide you with a reliable electricity supply, offer the right level of services and ensure our network investment meets your needs.

To better understand your views and how you use our electricity network, we've launched our customer engagement website Talking Energy.

Our network tariffs

We continue to work towards improving the way we charge for using our network through engagement activities and consultation on proposed changes. Check out our network tariffs page on our Talking Energy site for more information.

Our research programs

We undertake research to ensure our services are relevant to your expectations and lifestyle choices. Your valuable insight into these topics helps us to understand how we can improve our electricity supply. You can view our latest Queensland Household Energy Survey to hear what Queenslanders have told us in terms of their energy perceptions, use and behaviours

Solar installations data by postcode

Data on the number of solar PV installations and installed capacity (<30MW) for our customers is available directly from the Australian Energy Market Operator (AEMO) National Distributed Energy Resource (DER) Register. AEMO publishes quarterly reports with related data for download (to a postcode level) where data meets the requirements of AEMO’s privacy policy.

Register with us for updates

If you’d like to receive further information you can register with us on our Talking Energy website for updates on tariff reform, energy surveys and more.