Aerial view of the Stuart substation being upgraded

Stuart substation cable upgrade

Townsville’s southern suburbs are growing and we’re growing with you. Ergon Energy Network is investing almost $1.5M to replace three high voltage exit cables at Stuart substation and upgrade some of the surrounding overhead network.

Stuart substation is a high-voltage substation that supplies electricity to Townsville’s southern suburbs. The area has faced steady population growth in recent years, so to bolster the power supply and improve network performance we are upgrading some of the high-voltage underground cables out of the substation as well as sections of the overhead network. The project will help to improve the reliability and security of the electricity supply around Alligator Creek, Cape Cleveland, Cluden, Cungulla, Elliot Springs, Julago, Nome and Stuart.

Importantly, the upgrades will also give our teams more flexibility when operating the network. It will allow the team to shift loads and reduce the size and duration of outages.

Keeping you informed

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Key project information

The suburbs south of Townsville have seen a steady rate of growth in recent years.

The Elliot Springs development is seeing around 60-100 lots being developed each year, depending on economic conditions, with approximately 500 lots now in various stages of development. It is forecast that 10,600 residential premises are ultimately planned for the Elliot Springs development, which is estimated to be complete in around 2060.

To bolster the electricity supply to sustain the current rate of growth, as well as planning for future expansion of the network to support future growth, we are upgrading the high-voltage cables and some of the overhead network that supplies Townsville’s southern suburbs. Areas to benefit from the network upgrade include Alligator Creek, Cape Cleveland, Cluden, Cungulla, Elliot Springs, Julago, Nome and Stuart.

Google earth map of Townsville areaAreas south of Townsville that will benefit from this project.

Importantly, the upgrades will also give our teams more flexibility when operating the network, allowing us to shift loads and reduce the size and duration of outages.

Some early works have already commenced, with activities like locating cables and services in the area, as well as surveying works.

Construction of the cable upgrades from Stuart substation will commence in May 2024 and is expected to be completed by the end of 2024.

Construction of this type does come with some impacts to the near neighbours and the surrounding community, typically including:

  • Noise, dust, and vibration. There may be some noise and minor dust disturbances, as well as the possibility of localised vibration from construction activities during the construction period.
  • Construction traffic. An increase in the number of work and utility vehicles operating during construction at the substation and around the community during the overhead line works.
  • Access and disruptions to traffic. We use traffic control and speed limitations during works to keep our crews and the public safe. If this is required around our work sites, it may result in short traffic delays or limited access to some areas during key construction periods. If this is required in your area, we will let you know through our project updates and construction notices.
  • Hours of work. Work will generally be conducted between the hours of 6am to 6pm, Monday to Saturday, however if work outside of these times is required, we will let you know through our project updates and construction notices.
  • Planned power outages. There will be short outages required to complete these upgrades to the network. If your power supply is going to be affected by this work, you will receive a notification with all the details in the mail. You can also register for free SMS or email updates any time via our Customer Self Service.

Download a copy of the Frequently Asked Questions (PDF 925.8 kb) for the Stuart substation cable upgrade project.

Our community engagement goal

We aim to provide the community with balanced and objective information to help them understand the need for this project, our delivery approach and how it may affect people.

Our promise

We'll keep the local community informed, and we’ll acknowledge and consider any feedback.

We'll provide information in different ways including:

  • project newsletters to directly affected customers and all who register for updates
  • posting information on social media
  • posting information on this website.

Project contact details

For more information or to provide us with feedback, please contact the project team:

Online: Project feedback form

Email: NetworkProjectEngagement@energyq.com.au

Phone: 1300 653 055