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Popular pages

Outage Map

Outage Finder Map

Our interactive map shows the latest information on unplanned power outages and planned improvements across our network.

Surfers Paradise with the river and background of ocean

Connecting power

Find out how to connect your home or business to the electricity network, what to do to connect a solar system or batteries, and what's required to change or remove your connection.

Man using laptop and mobile phone

Submit a self-meter read

If we left a card at your property to advise we couldn't gain safe and clear access to your meter, we'll automatically generate an estimated read for your electricity retailer. You can submit a self-meter read via our Customer Self Service portal.

Air conditioning rewards

Get cashback when you install a PeakSmart air conditioner OR convert your existing air conditioner to PeakSmart.

Meter alerts for dog owners

If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is due to be read. That way, you can ensure your dog is suitably restrained when the meter reader arrives.

Self Service

Use our 24/7 online services to register for alerts, submit a connection application, claim a cashback reward and more.