Electricity industry

Find out more about what to consider when choosing an electricity retailer, and the high level of service you can expect from us.

Energy Charter

Read how the Energy Charter keeps customers' needs at the core of everything we do.
Details
Choosing a retailer

Information to assist you in understanding what Full Retail Competition means for you.
Details
Retail contracts & rules

The National Energy Customer Framework sets out the requirements for selling and supplying energy to consumers.
Details

Energy Charter