Demand tariffs

On our residential demand tariff, you pay for what you use at a flat rate throughout the year, plus demand charges which vary between summer and non-summer months and a daily supply charge.

Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).

Tariff 14A

This is a demand tariff that is designed to help you save during the day and overnight and is for customers that can minimise peak demand between 4pm and 9pm everyday of the year.

This tariff has lower demand rates and higher usage rates than 14B and may be suitable for customers with high demand loads and low usage levels. It may be suitable for customers who aren’t familiar with demand tariffs, so 14A can be an introductory tariff before moving to 14B. All rates include GST.

Demand period: 4pm-9pm daily

View Basic Plan Information for Tariff 14A

View Basic Plan Information for Tariff 14A and Tariff 31

View Basic Plan Information for Tariff 14A and Tariff 33

View Basic Plan Information for Tariff 14A with Tariff 31 and Tariff 33

Tariff 14 B

Similar demand tariff to 14A designed to help you save during the day and overnight and is for customers that have a clear understanding of how to minimise peak demand between 4pm and 9pm every day of the year. All rates include GST.

Demand period: 4pm-9pm daily

View Basic Plan Information for Tariff 14B

View Basic Plan Information for Tariff 14B and Tariff 31

View Basic Plan Information for Tariff 14B and Tariff 33

View Basic Plan Information for Tariff 14B with Tariff 31 and Tariff 33

Changing your tariff

Changing your primary tariff

There's no cost to change your primary tariff. If you have a basic meter, the only primary tariff available is Tariff 11. If you have a smart meter, there may be other tariff options available. We'll never change your tariff unless you explicitly consent. To request a tariff change, visit My Account and click on 'smart meter features', then 'tariff comparison'. You can also call our friendly local team on 13 10 46

Changing your secondary tariff

If you’d like to add or remove a secondary tariff (economy tariff), you’ll need to engage a licensed electrician to complete work first. Once they’ve completed the job and submitted the paperwork, we’ll organise for a crew to attend the property to add or remove the secondary tariff. There's a one-off cost of $182.20 inc. GST for standard residential properties, which will be charged via your electricity bill. To change your secondary tariff or find out more, please call our local team on 13 10 46.