General supply tariffs
The most common tariff for residential customers is Tariff 11.
Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).
Tariff 11
Tariff 11 is a general supply tariff, where you pay for what you use at a flat rate throughout the day and night, plus a daily supply charge. All rates include GST.
| From 1 July 2024 - Current Rate | COST |
|---|---|
| All usage per kWh | $0.34069 |
| Supply charge per day | $1.36667 |
| From 1 July 2023 - Previous Rate | COST |
|---|---|
| All usage per kWh | $0.33250 |
| Supply charge per day | $1.20473 |
View Basic Plan Information for Tariff 11
View Basic Plan Information for Tariff 11 and Tariff 31
View Basic Plan Information for Tariff 11 and Tariff 33
View Basic Plan Information for Tariff 11 with Tariff 31 and Tariff 33
Changing your tariff
Changing your primary tariff
There's no cost to change your primary tariff. If you have a basic meter, the only primary tariff available is Tariff 11. If you have a smart meter, there may be other tariff options available. We'll never change your tariff unless you explicitly consent. To request a tariff change, visit My Account and click on 'smart meter features', then 'tariff comparison'. You can also call our friendly local team on 13 10 46
Changing your secondary tariff
If you’d like to add or remove a secondary tariff (economy tariff), you’ll need to engage a licensed electrician to complete work first. Once they’ve completed the job and submitted the paperwork, we’ll organise for a crew to attend the property to add or remove the secondary tariff. There's a one-off cost of $182.20 inc. GST for standard residential properties, which will be charged via your electricity bill. To change your secondary tariff or find out more, please call our local team on 13 10 46.