Time of use tariffs
Our residential time of use tariff has different pricing periods during specified peak and off-peak periods.
Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).
Tariff 12 B
A time of use tariff designed to help you save during the day and night time off-peak periods. All rates include GST.
Peak period: 4pm to 9pm daily
Night (shoulder) period: 9pm to 9am daily
Day (off peak) period: 9am to 4pm daily
| From 1 July 2024 - Current Rate | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.30125 |
| Peak usage per kWh | $0.43651 |
| Day (off peak) usage per kWh | $0.27556 |
| Supply charge per day | $1.34600 |
| From 1 July 2023 - Previous Rate | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.28067 |
| Peak usage per kWh | $0.42723 |
| Day (off peak) usage per kWh | $0.27272 |
| Supply charge per day | $1.18493 |
Refer to our tariff facts page for more information on how tariff 12B can benefit your household.
View Basic Plan information for Tariff 12B
View Basic Plan Information for Tariff 12B and Tariff 31
View Basic Plan Information for Tariff 12B and Tariff 33
View Basic Plan Information for Tariff 12B and Tariff 31 and Tariff 33
Solar Soaker (Tariff 12C)
A time of use tariff designed to help you save during the day and night time off-peak periods. You don’t need solar panels to benefit from this tariff. All rates include GST.
Peak period: 4pm to 9pm daily
Night (shoulder) period: 9pm to 9am daily
Day (off peak) period: 9am to 4pm daily
| From 1 July 2024 - Current Rate | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.29109 |
| Peak usage per kWh | $0.54118 |
| Day (off peak) usage per kWh | $0.14691 |
| Supply charge per day | $1.34600 |
| From 1 July 2023 - Previous Rate | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.20373 |
| Peak usage per kWh | $0.60858 |
| Day (off peak) usage per kWh | $0.10916 |
| Supply charge per day | $1.18493 |
Refer to our tariff facts page for more information on how Solar Soaker (Tariff 12C) can benefit your household.
View Basic Plan information for Solar Soaker (Tariff 12C)
View Basic Plan Information for Solar Soaker (Tariff 12C) and Tariff 31
View Basic Plan Information for Solar Soaker (Tariff 12C) and Tariff 33
View Basic Plan Information for Solar Soaker (Tariff 12C) and Tariff 31 and Tariff 33
Changing your tariff
Changing your primary tariff
There's no cost to change your primary tariff. If you have a basic meter, the only primary tariff available is Tariff 11. If you have a smart meter, there may be other tariff options available. We'll never change your tariff unless you explicitly consent. To request a tariff change, visit My Account and click on 'smart meter features', then 'tariff comparison'. You can also call our friendly local team on 13 10 46
Changing your secondary tariff
If you’d like to add or remove a secondary tariff (economy tariff), you’ll need to engage a licensed electrician to complete work first. Once they’ve completed the job and submitted the paperwork, we’ll organise for a crew to attend the property to add or remove the secondary tariff. There's a one-off cost of $182.20 inc. GST for standard residential properties, which will be charged via your electricity bill. To change your secondary tariff or find out more, please call our local team on 13 10 46.